At Kingswood Club & Lodge (referred to as ‘Kingswood’, ‘we’ and ‘us’ in this policy), we are 100% committed to protecting the privacy and security of our customers and website visitors. This page aims to help you to understand what information we might collect about you and how we use it.
For all our services, the data controller — the company that’s responsible for your privacy, is Kingswood Club & Lodge Limited, Sandy Lane, Kingswood, Tadworth KT20 6NE United Kingdom, registered Company Number: 1913760.
Our parent company is Dwellcourt Limited, the registered address is Downs Farm, Reigate Road, Ewell, Surrey, KT17 3BY.
Any questions regarding this policy and our privacy practices should be sent to:
Email: [email protected]
In writing: The Data Protection Officer, Dwellcourt Group Limited, Downs Farm, Reigate Road, Epsom, Surrey, KT17 3BY.
Telephone: 02087 868333
We obtain information about you in a number of ways when you use our website, for example when you contact us via our Enquiry Form or our Arrange a Visit Form. From time to time we may collect your information in competitions. Other information we collect when you browse our site may include your IP address and device type.
Information we collect may include:
I.Enquiry Information: If you make an online enquiry, the personal
information we collect might include name, address, contact number and email.
II.Other information you provide to us: such a in online forms or
III.Financial Data: Which could include bank account, payment card details and tax information
IV.Online usage information: When you visit or browse our website, this will include information about your website visit or use of our products or services using cookies (as described in our cookies section). Other data may include the Internet Protocol (IP) address, the address of the web page visited before using our website, browser type and settings, information about browser configuration and plugins, language preferences and cookie data.
V.Membership information: If you have a membership with us, we will ask for your name, contact details and billing information. We will only ever ask for information to enable us to provide the services you have requested for the performance your contract with us.
VI.CCTV images: As part of our legitimate interests CCTV is in operation during your visit to Kingswood Golf & Country Club to ensure your safety and for the prevention and detection of crime.
Please be aware that if we are requested to provide CCTV images of you by the police or any other regulatory or government authority investigating suspected illegal activities, we are obliged do so.
VII. Other information you provide to us: such as in online forms or competitions.
We use your information in a number of different ways and what we do depends on the information.
The majority of information stored is captured when an online visitor fills out an enquiry or contact form. This information is stored on a secure server with an SSL Certificate.
When we process your personal information we will do so for one of the following purposes:
You have given clear consent for us to process your personal data for a specific purpose. We may use consent in the following situations:
Legitimate business interests
In certain situations we collect and process your personal information for purposes that are in our legitimate business interests, unless there is a good reason to protect an individual’s personal data which overrides those legitimate interests.
We may use legitimate interests in the following ways:
When you book or purchase you are entering into a contract with us. In order to fulfil this contract we need to process and store your data. Therefore the processing is necessary for a contract or because we have been asked to take specific steps before entering into a contract.
In some cases, we have a legal or statutory duty to process information, and we will always comply with any legal requirement.
Whenever we process data for these purposes we will ensure that we always keep your personal data rights in high regard. We will not share your information for marketing purposes with companies outside of our group (Dwellcourt Limited).
This site makes use of Google Analytics for online visitor tracking – you can read more about cookie privacy and Google Analytics at: http://www.cookielaw.org/google-analytics-eu-cookie-law.aspx
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Marketing doesn’t just mean offering things to buy, but also includes news and information about what we do.
We will send you marketing messages by email for one of the two lawful bases below:
Consent: the individual has given clear consent for you to process their personal data for a specific purpose.
Legitimate interests: the processing is necessary for your legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests.
You are in control of what we do with your personal data. If you would like to change your choices, or how we communicate with, just let us know.
You will always have the option to unsubscribe at any point via a link or contact details at the bottom of every marketing email we send, or contact us directly at any point.
If you give us feedback, we may use it to improve our services and we may publish it online or offline to promote our business and our services. We will ask for your consent before we publish it.
What is a cookie?
Cookies are small text files sent by us to your computer or mobile device. They are unique to your account or your browser.
Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser deletes them or until they expire.
Kingswood Golf & Country Club uses the cookies on this website, for the following purposes:
This website (www.kingswood-golf.co.uk) uses session based cookies to allow users to be recognised within a website so any page changes or item or data selection you do is remembered from page to page. These cookies do not store personal information about you or your computer and you can clear them at any point by deleting your browser history – for more information about cookies you can visit: http://www.aboutcookies.org/. We do not share cookies or any of your data with any other company outside of our parent company, Dwellcourt Ltd.
What to do if you don’t want cookies to be set?
If you find the idea of this website storing information on your computer or mobile device a little intrusive, even though it is generally quite harmless, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functions on this website. For information on how to control cookies being stored on your computer see: http://www.aboutcookies.org/Default.aspx?page=1
I agreed for this site to store cookies but have changed my mind
If you previously agreed to allow www.kingswood-golf.co.uk to store cookies on your computer but have subsequently changed your mind then you can delete the cookie set by this choice – see http://www.aboutcookies.org/Default.aspx?page=1 to learn how to control and remove cookies stored on your computer.
Google Analytics & Cookies
We’ll only hold on to your information for as long as is necessary to be able to provide the services to you that your have requested and we have strict review and retention policies in place to meet these obligations.
Where you have consented to us using your details for email marketing, we will keep such data until you withdraw your consent.
If reasonably necessary or required to meet legal or regulatory requirements we may also keep hold of some of your information as required, even after it is no longer needed to provide the services to you.
We want to make sure that your personal information is accurate and up to date. If you would like to delete or make changes to your personal details, you can do so by getting in touch - please email [email protected] or call 01737 832188.
You have the right under applicable data protection laws to access information held about you and you can do so by contacting us using the details provided below in this policy.
You have many rights relating to your personal information:
We promise to keep your details safe and will never sell you data on to any third party. However, we share your data with the following categories of companies (Data Controllers) as an essential part of being able to provide our services to you, as set out in this statement:
We aim to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please ask your parent or guardian’s permission before you provide us with personal information. If you learn that anyone younger than 16 has unlawfully provided us with personal data, please contact us and we will takes steps to delete such information.
If you have any questions about how Kingswood Club & Lodge uses your personal data or if you want to exercise your rights regarding your personal data, please contact our Data Protection Officer:
Any questions regarding this policy and our privacy practices should be sent to –
In writing to - The Data Protection Officer, Dwellcourt Group Limited, Downs Farm, Reigate Road, Epsom, Surrey, KT17 3BY.
Email: [email protected]
Telephone: 02087 868333